Privacy Policy
Last updated: July 11, 2026
1. Introduction
World Reggae Link ("we", "us", "our") is a brand owned and operated by its parent company, Apex Synergy Group, which acts as the data controller for personal information processed through the Platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
2. Information We Collect
Personal Information
- Name and email address
- Phone number (optional)
- Profile information (bio, location, genres)
- Payment information (processed by third-party providers)
- Social media handles
Professional Information
- For Artists: Discography, tour history, booking rates
- For Promoters: Company details, event history, verification status
- For other professionals: Relevant credentials and portfolios
Usage Information
- IP address and browser type
- Pages visited and time spent on the Platform
- Search queries and interactions
- Device information
3. How We Use Your Information
We use collected information to:
- Provide and maintain our services
- Process bookings and transactions
- Facilitate connections between artists, promoters, and fans
- Send booking confirmations and notifications
- Improve user experience and platform functionality
- Prevent fraud and ensure platform security
- Comply with legal obligations
- Send promotional emails (with your consent)
4. Information Sharing
We may share your information with:
Other Users
Profile information is visible to other platform users. Verified promoters have access to artist booking details.
Service Providers
We use third-party services for payment processing (Stripe), email delivery, and cloud storage.
Legal Requirements
We may disclose information if required by law or to protect our rights and safety.
5. Authentication
We offer both email/password authentication and Google Single Sign-On (SSO). When using Google SSO, we receive basic profile information from Google as authorized by you.
6. Cookies and Tracking
We use cookies and similar technologies to enhance user experience, remember preferences, and analyze platform usage. You can control cookie settings through your browser.
7. Data Security
We implement industry-standard security measures including encryption, secure servers, and regular security audits. However, no method of transmission over the Internet is 100% secure.
8. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your account and data
- Opt-out of marketing communications
- Export your data in a portable format
- Object to certain data processing activities
9. Data Retention
We retain your information for as long as your account is active or as needed to provide services. After account deletion, we may retain certain information for legal compliance and fraud prevention.
10. Children's Privacy
Our Platform is not intended for users under 16 years of age. We do not knowingly collect information from children under 16.
11. International Users
Your information may be transferred to and processed in countries other than your own. By using our Platform, you consent to such transfers.
12. Changes to Privacy Policy
We may update this Privacy Policy periodically. We will notify you of significant changes via email or platform notification.
13. Contact Us
World Reggae Link is a trading brand of Apex Synergy Group, its parent company and data controller, registered in England and Wales. For privacy-related questions or to exercise your rights, contact us at: [email protected]